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Has her own training company specialising in Licensed Retail, hospitality and catering.
Former Hotel owner, BII Licensee of the Year and Free house of the Year winner and current Morning Advertiser Pub Mentor
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Latest Posts
The value of Guest Reviews
Gift certificates……… an alternative idea
The Importance of “Content”
Your Guests Should Experience “The McDonalds” Feeling When They Stay At Your Hotel
Facebook Fan Page and Advertising Strategies for Hoteliers
If you are a Hotelier it is Important for you to Understand ‘who’ your Customer is!
What will Google change in 2012
Five Reasons You Must Have a Mobile Site for 2012
Is your hotel website ‘alive’ or static?
“Social media influence might be less important than we think”
5 Ways Hotels can Use QR Codes
What influences customers on line comments?
Call tracking numbers
Twitter picture galleries
It’s got nothing to do with price
Monitor Twitter closely as your guests could be slating your hotel
Thousands of hotels could benefit from VAT refunds
Google+ posts now appear in Google search results
4 Hot Facebook Tips
TripAdvisor admits to lacking customer service – Hurrah!!
Hoteliers Prefer Facebook
Hotel owners offer free rooms in return for glowing reviews
Hotel websites score low for online customer usability
Back to basics with 10 top tips for ‘social media’
How to Add Value: It’s Got Nothing to Do with Price!
Why daily deals are here to stay
Facebook & Twitter update
Hoteliers have their work cut out over next year, says PwC
Negative reviews can benefit hotel reputations
Groupon and Expedia JV – can your hotel benefit?
Hotels and other lodging owners see mobile & online marketing as a top priority
If you have not got a ‘mobile website’ you could be losing out on bookings!
B&Bs to get bookings boost with LateRooms campaign
Top tips on managing Trip Adviser comments
More people are using mobile devices for travel
Gift certificates……… an alternative idea
The Importance of “Content”
Your Guests Should Experience “The McDonalds” Feeling When They Stay At Your Hotel
Facebook Fan Page and Advertising Strategies for Hoteliers
If you are a Hotelier it is Important for you to Understand ‘who’ your Customer is!
What will Google change in 2012
Five Reasons You Must Have a Mobile Site for 2012
Is your hotel website ‘alive’ or static?
“Social media influence might be less important than we think”
5 Ways Hotels can Use QR Codes
What influences customers on line comments?
Call tracking numbers
Twitter picture galleries
It’s got nothing to do with price
Monitor Twitter closely as your guests could be slating your hotel
Thousands of hotels could benefit from VAT refunds
Google+ posts now appear in Google search results
4 Hot Facebook Tips
TripAdvisor admits to lacking customer service – Hurrah!!
Hoteliers Prefer Facebook
Hotel owners offer free rooms in return for glowing reviews
Hotel websites score low for online customer usability
Back to basics with 10 top tips for ‘social media’
How to Add Value: It’s Got Nothing to Do with Price!
Why daily deals are here to stay
Facebook & Twitter update
Hoteliers have their work cut out over next year, says PwC
Negative reviews can benefit hotel reputations
Groupon and Expedia JV – can your hotel benefit?
Hotels and other lodging owners see mobile & online marketing as a top priority
If you have not got a ‘mobile website’ you could be losing out on bookings!
B&Bs to get bookings boost with LateRooms campaign
Top tips on managing Trip Adviser comments
More people are using mobile devices for travel
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