For seasoned hoteliers and those new to running a hotel or B&B alike, the Hotel Success Handbook is packed with practical tips and actions to improve business results.
De-mystifying and explaining good sales, marketing, operations and training practices the Hotel Success Handbook is a guide for owners and managers of small hotels, B&Bs, Restaurants with Rooms, Inns or other guest accommodation.
This handbook provides all the relevant information for selling and marketing small hospitality businesses in an easy-to-read and easy-to-find format – Bob Cotton, Former Chief Executive, British Hospitality Association.
Devoid of sales and marketing jargon, this handbook is just what every manager needs ready to hand and to be dipped into regularly. The Hotel Success Handbook is an essential addition the hospitality managers’ tool kit – Philippe Rossiter, Chief Executive, Institute of Hospitality.
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Product Details: Paperback: 282 pages
- Publisher: MX Publishing (February 22, 2010)
- Language: English
- ISBN-10: 1904312888
- ISBN-13: 978-1904312888
- Product Dimensions: 8.4 x 5.5 x 0.7 inches
- Average Customer Review: 3.8 out of 5 stars